Submit Medical Claim Inquiries by Fax Effective May 1, 2016

Beginning May 1, 2016, you will have the ability to submit claim inquiry requests to a dedicated fax number for West Virginia Family Health (WVFH) Medicaid patients.

In an effort to improve processing time and for the convenience of our providers, WVFH has setup a dedicated fax number (1-844-207-0334) to be used to submit requests for review of outstanding MEDICAL claims that were submitted more than 30 days ago or claims that are already paid or denied which created an outstanding question. Please review attached announcement for more details on using this fax number to submit MEDICAL claims review.
WVFH Claim By Fax Annoucement (PDF)