New Operating Platform (EHS) Go Live Jan 1

On January 1, West Virginia Family Health will transition to its new processing platform (EHS) which will provide you with improved service and responsiveness by integrating to a single point. This upgrade will allow for more timely and accurate payments and combined operations functionality. We want to ensure that our service standards remain consistent throughout the transition and that this integration is as seamless as possible to both Providers and our members that you serve.

If you have any questions about the changes highlighted in this communication, please call us at 1-855-412-8001 to speak directly with a Provider Services representative in the Provider Service Center...Read More