Complex Case Management

West Virginia Family Health provides a Complex Case Management program for eligible members.  A Care Manager can help you to better understand your health condition and benefits and can also help to coordinate your health care services by talking with your doctor.  A Care Manager can tell you about community organizations and resources that may meet your needs.
Eligible members may include:

  • Members with multiple medical conditions
  • Members with a complex medical history
  • Members that need assistance to become more self-reliant in managing their health care

To make a referral, please call: 1-855-412-8004, option 2
Participation in this program is voluntary.
West Virginia Family Health will review the request for enrollment and make the final decision for inclusion in the program.