We cover emergency transportation only when it is used to get medical care and treatment for an emergency.  You do not need an approval from us ahead of time.

What is a covered service?

Non-emergency transports are covered by Medicaid and not West Virginia Family Health (WVFH).  An ambulance may be needed for non-emergency transport when medically necessary.  In this case, you will need an approval from the state DHHR ahead of time. 


  • Transportation to the nearest hospital and by the most economical means.
  • Emergency transportation out-of-state requires prior approval.


Learn more about how to use West Virginia Non-Emergency Transportation Services.

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