West Virginia Family Health was notified that the business that produces its member identification cards and mailers, Newkirk Products Inc., experienced an incident involving unauthorized access to one of its servers earlier in 2016. Please click here for more details on what information was involved in this incident and what steps you can take to protect your information. Although the data on Newkirk’s server may have been accessed, there is no evidence that any of the data has been viewed or used inappropriately. You may also call 1.844.221.1568 for more information. If your information was involved in the incident, you will receive a notification letter. Spanish Announcement
Additionally, Newkirk has established a dedicated assistance line which can be reached at 1-855-303-9773 (TTY/TDD: 711), Monday - Saturday, 7am - 9pm EST.
If you require special assistance, including accommodations for disabilities or limited English, please call 1.844.221.1568 to request free help with these services.